Petnji Yaya, Luc Honore | Marimon, Frederic | Casadesús, Martí Methodology proposal : assessing service quality in a multi-channel environment 2012 - Documenta Universitaria Fa parte di Quality management and beyond : the current situation and future perspectives. - ( UdG Publicacions) Opzioni d'uso Download Copia/incolla Stampa Download | NO Copia/incolla | Stampa EUR 6,00 Iva esclusa Acquista PDF c Capitolo
Marimon, Frederic | Bernardo, Mercè | Alonso-Almeida, Mar. | Llach, Josep Antecedents of satisfaction in online travel agency services 2012 - Documenta Universitaria Fa parte di Quality management and beyond : the current situation and future perspectives. - ( UdG Publicacions) Opzioni d'uso Download Copia/incolla Stampa Download | NO Copia/incolla | Stampa EUR 6,00 Iva esclusa Acquista PDF c Capitolo
