L'utilizzo dei big social data per la ricerca sociale : il caso della cittadinanza attiva in difesa del territorio

The article presents a case-study of urban conflict on waste management originating from the lack of a shared decision. Facebook posts and blog are analyzed as vehicles used by citizens for information and expression for democracy. The study proposes the Automatic Analysis of Textual Data (AADT) performed by IRaMuTeQ software and the related conceptual map of the 7 statistical phases which have allowed to structure the unstructured data. The AADT has then been compared with the Semiautomatic Analysis of textual Data (ASDT) performed by the software Nooj.