PDF c Capítulo Marino, Mirko | Bettinelli, Cristina Efficiency in the Italian Public Administration : Evidence from Municipalities 2008 - Firenze University Press Forma parte de Proceedings of the 11th Toulon-Verona international conference on quality in services : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008. - ( Proceedings e report ; 44)