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Simeunovic, Barbara | Radovic, Milic | Tomasevic, Ivan

Identification of Processes : Critical Review of Different Approaches

2008 - Firenze University Press

P. [1-14] [14]

Ist Teil von

Proceedings of the 11th Toulon-Verona international conference on quality in services : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008. - ( Proceedings e report ; 44)