Fortunato, Anna The Local Government of Public Services P. [1-11] [11] Ist Teil von Proceedings of the 11th Toulon-Verona international conference on quality in services : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008. - ( Proceedings e report ; 44) Artikel aus derselben Ausgabe (einzeln erhältlich) Internal Quality Assurance Systems of University Education at the University of Oviedo Artikel abrufen Exploring the Meaning of Quality for a Higher Education Institution Artikel abrufen A Stakeholder Satisfaction Analysis in the Faculty of Economics of the University of Turin Artikel abrufen The Quality Certification and Accreditation Experience in the Faculty of Economics of the University of Turin (1 and 2) Artikel abrufen Corporate University and Company's Competitiveness Artikel abrufen Comparing Critical Incident Technique and Survey Questionnaires as a Means of Collecting Student Feedback Artikel abrufen Factors with Influence on University Research Quality Artikel abrufen The Choice of Scenario for the University Artikel abrufen Forecasting Future Trends in Higher Education at Faculty of Organizational Sciences in Belgrade Artikel abrufen Risk Management in Higher Education Artikel abrufen Quality Management Systems in University Education Processes Artikel abrufen Organisational Culture, Job Satisfaction and Higher Education Service Quality Artikel abrufen Process Improvement Measures in Social Area Organizations Artikel abrufen Medication Errors and Computerized Physician Order Entry Artikel abrufen Staff Training on Basic Life Support According to Joint Commission International Standards Artikel abrufen Mastering Performance Through Quality and Networking Artikel abrufen Risk Management and Performance Measurement Artikel abrufen Achieving Quality in a Government Hospital Artikel abrufen Creative Integration of Different Aspects on Quality Artikel abrufen Perceived Doctor-Patient Relation Quality and Reputation Building in Dental Sector Artikel abrufen Evaluation of Effectiveness of Two Selected Regional Clinical Pathways Artikel abrufen The Role of the Customer Satisfaction Data for the Improvement of Health Service Quality and Organisational Reputation Artikel abrufen Quality Communication in Health Service Artikel abrufen The Role of Local Government in SMEs Technology Transfer Artikel abrufen Public-Private Partnership Artikel abrufen Quality in Local Public Services and Users' Satisfaction Artikel abrufen Efficiency in the Italian Public Administration Artikel abrufen Australian Local Government and Quality Artikel abrufen Linking Citizens' Ratings to Services Quality Improvements Artikel abrufen City Logistic Artikel abrufen The Local Government of Public Services Productivity at the SUMA Tax Offices Artikel abrufen Evaluating Citizens' Satisfaction about Public Online Services Artikel abrufen Urban Blogs as a Strategic Instrument in the Local Development and in the Governance of Urban Area Artikel abrufen Assessing Service Quality in a Municipality Artikel abrufen Public Policies and Corporate Strategies for Successful Models in waste management Artikel abrufen Evaluating Citizen Satisfaction with Public Online Services Artikel abrufen Local Administrative Services to Reduce Barriers to Entrepreneurship and Entrepreneurial Activities Artikel abrufen Public E-Procurement Service in Serbia Artikel abrufen The Strategic Role of Sustainability Report for the Municipal Multi-Services Enterprises Artikel abrufen Learning from Customers Artikel abrufen Destination Appeal and Image Artikel abrufen Experiential Marketing in Tuscany Thermal System Artikel abrufen Information Quality and Data Collection Methodologies in Tourism Management Artikel abrufen The Development of a Venue Evaluation Tool (VET) for Tourist Attractions Artikel abrufen Heritage Tourism Artikel abrufen High Quality in Agrotourism Services for Sustainable Competitive Advantage Artikel abrufen Museums as Knowledge Artikel abrufen Product Variety and Brand Portfolios Strategies in the Hotel Business Artikel abrufen Customer Satisfaction Surveys in the Hospitality Industry Artikel abrufen Major Sports Events and Host Economy Qualitative Development Artikel abrufen Wine Clubs as a Marketing Tool for Segmenting Customers, Building Winery Loyalty and Image Artikel abrufen The Museum System and Local Government for the Development of the Area Artikel abrufen Interior Design and Listening to Customers Artikel abrufen Beyond Retention in Banking Services Artikel abrufen Impact of Interrelationships Between Key Stakeholders of Organic Farming on Growth and Development of Organic Food Market Artikel abrufen The Strategic Role of Local Banks' Networks for Quality Standards of Corporate Banking Services for SMEs Artikel abrufen Banking Services for Outside Customers Artikel abrufen Corporate Dimension and Quality Performance Artikel abrufen The Application of Quality Function Deployment in Service Quality Management Artikel abrufen The Excellence in Workplaces as Competitive Factor for Business Success Artikel abrufen Risk Management with Credit Derivatives Artikel abrufen The Time-Space Dynamics of Foreign Trade Artikel abrufen The Total Quality Approach in Italian PMI, Public Administration and Sanitary Systems Artikel abrufen Building a High Performance Service Organisation Artikel abrufen Evolution from TQM to Organizational Competitiveness Artikel abrufen Supply Chain and Quality Management Artikel abrufen Managing Sustainable Business and Technology Development Artikel abrufen Real Service Quality Artikel abrufen Developing Quality in New Communication Strategy Artikel abrufen Developing an Integrated Business Excellence System and Proposing its Implementation as the Hellenic National Business Excellence Award Artikel abrufen Application of Dynamic Systems Theory in the Evaluation of an Integrated Business Excellence System Artikel abrufen Applying Idea Generation Method in Service Organization Artikel abrufen A Tool for Managing Information to Improve Services Artikel abrufen The Relationship Between Customer Satisfaction and Customer Loyalty Artikel abrufen Identification of Processes Artikel abrufen Performance of Industrial Service SMEs Artikel abrufen Mehr anzeigen Informationen DOI: 10.1400/96186 Permalink: https://digital.casalini.it/10.1400/96186