PDF c Chapitre Romiti, Anna | Simoni, Christina | Santini, Cristina Local Administrative Services to Reduce Barriers to Entrepreneurship and Entrepreneurial Activities : Understanding the Reasons Behind the Differences in User Satisfaction 2008 - Firenze University Press Fait partie de Proceedings of the 11th Toulon-Verona international conference on quality in services : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008. - ( Proceedings e report ; 44)