Dalli, Daniele | D'Acunto, David | Tuan, Annamaria How online reviewers and actual customers evaluate their shopping experiences : evidence from an international retail chain 2018 - Franco Angeli Is part of Mercati e competitività : 3, 2018 Permissions Download Copy/paste Printing Download | Copy/paste | Printing EUR 9.90 VAT Excluded Purchase PDF a Article